Realizing the Value of Microsoft TeamsMay 26, 2020
The COVID-19 Pandemic has forced many organizations to ramp up their support for employees working from home. The recent surge of new Microsoft Teams users may be a move of necessity for many right now, but most organizations will realize the value of Teams now and into the future.
Last April, a Forrester study commissioned by Microsoft on The Total Economic Impact of Microsoft Teams, documented the benefits of Teams. In the study, Teams is shown to have a payback period of under 6 months and the ability to produce over $5,000 of cost savings per user over a three-year span. Let’s take a look at some of key benefits attributed to Teams in the study.
Saving Time for Information Workers and Firstline Workers
Forrester found that information workers can save 4 hours a week from improved collaboration and information sharing. With Teams, they can be more effective and efficient by collaborating in real-time through having one place for coauthoring, document searches, conversations and more. Firstline workers are also made more efficient and save about an hour a week. They are able to enhance how they complete their jobs and collaborate with team members through finding resources and sharing information.
Saving Time and Improving Security for Remote Workers
Regarding remote workers, 90% of organizations stated that Teams creates better engagement for remote workers and 84% said that it improves remote working security. And keep in mind that these figures were cited by Forrester well before the recent surge of workers working from home due to the Coronavirus pandemic.
Increasing Effectiveness and Efficiency
All of the organizations that Forrester interviewed and surveyed realized significant time savings in conducting meetings with Teams. They found that meetings were more effective and efficient due to the intuitiveness of Teams and how well audio and video are integrated into their calls. Additionally, the organizations stated they were able to reduce the number of meetings by nearly 20% due to the collaboration capabilities inherent in Teams. Some of the other efficiency benefits attributed to Teams include reducing the time needed in decision making, reducing the volume of emails sent, and reducing downtime.
Teams also was cited as reducing IT and business costs. There is an obvious reduction in the costs related to web conferencing, long-distance, mobile phones, and on-premises telephony. In addition, Teams was cited as reducing IT compliance and eDiscovery costs, as well as reducing the cost of hiring and onboarding new workers.
Resources for Maximizing Your Impact of Microsoft Teams
The findings of the Forrester study certainly paint a bright picture for using Microsoft Teams, and rightly so. However, IT departments must also account for training their users on how to use Teams and tracking their usage to ensure the users are maximizing the use of Teams. Binary Tree provides the following solutions that can assist you on this journey:
Binary Tree’s online e-Learning library provides your end-users with the video lessons and courses they will need to become proficient and enhance their productivity with Microsoft Teams, Office 365, and more
- Expert Analytics for Microsoft 365
Expert Analytics for Microsoft 365 is web-based solution that provides actionable insights for guiding you on how to enhance the productivity and collaboration of your end-users of Microsoft Teams and Office 365
Contact us to discuss your next steps in maximizing the potential of Microsoft Teams in your organization.