We are committed to your success.
Binary Tree is committed to ensuring that our customers receive the highest level of support. Should you have a problem with our software or require further clarification with regard to its functionality, please do not hesitate to contact us. With our comprehensive knowledge and detailed product documentation, Binary Tree strives to provide prompt responses that resolve issues being encountered.
Standard Support Options Available for All Customers
Learn what is included in our Standard Support, or for more details on all of our support offerings, see the resource links below:
Download User Guide
Download our Comprehensive User Guide to Binary Tree Support (no registration required).
Search our Knowledge Bases
Contact Support Online
Contact Support via Email
Phone Support for Customers Who Have Purchased an Advanced Support Plan
Contact Support by Phone
Worldwide: +1 (212) 244-3635 (menu option 2)
Australia: +61 2 9037 0266 (menu option 2)
Japan: +81 3 4578 1809 (menu option 2)
United Kingdom: +44 20 3514 2599 (menu option 2)
United States: (800) 706-2913 (menu option 2)
Advanced Binary Tree Customer Support Offerings
Support Plans (includes telephone support)