Tata Steel Migrates to Cloud Collaboration Suite, Reducing Costs by 40 Percent

“By paying one subscription fee, removing ongoing licensing and hardware costs, and reducing mail contractor support fees, we’ve cut yearly collaboration costs by 40 per cent.”

- Dave Martin, Manager of the Workplace Solutions Group, Tata Steel


When Tata Steel centralized its email infrastructure with Exchange Online, its goals were to improve employee communications tools, reduce costs, and gain greater flexibility. Microsoft Services and Microsoft Partner Binary Tree migrated the complex Lotus Notes, Microsoft Exchange, and GroupWise platform to Exchange Online. The company’s 27,345 mail users now benefit from the latest collaboration tools, and costs have been reduced by around 40 per cent.


Tata Steel is one of the world’s largest steel companies, and the second-largest producer in Europe. The firm’s annual crude steel production capacity exceeds 28 million tonnes, generating a turnover of about US$25 billion. Part of the global Tata Group, which employs more than 80,000 people, Tata Steel operations in Europe are primarily based in the United Kingdom (UK) and the Netherlands. The company sells steel and related services for the construction, automotive, packaging, and mechanical engineering markets.


Tata Steel looked for an end-to-end solution that answered its immediate requirement for a cost-effective, centralised email solution, but that also provided it with a strong foundation for expansion. Martin says: “We looked at the main providers of cloud email services and also at hosting in-house. We chose Exchange Online because it offered the state-of-the-art email and collaboration services we wanted at the price we felt was right. It also gave us the security and control we needed.”


Tata Steel has reduced costs, improved collaboration, and enhanced operations with Microsoft Office 365. Martin says: “With Exchange Online, our goals of delivering easier, better communications and making savings were all achieved. We’re now looking forward to adding other collaboration tools.”


 Download The PDF