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Office 365 Engineer

About Binary Tree

Binary Tree provides software and SaaS solutions designed to enable enterprises everywhere to transform and manage change with the Microsoft cloud.  Through its business-first approach, Binary Tree has helped over 50% of the Fortune 500 and 9,000 global organizations to plan, modernize, and manage transformations that involve Microsoft 365, Office 365, Azure, business applications and merging organizations. The company is a Microsoft Gold Partner and a globally preferred vendor, with headquarters outside New York City and global offices in France, Germany, Singapore, Sweden and the U.K. For more information, visit www.binarytree.com.

Details:

  • This position is located in Newark, DE. Preference given to local candidates within commuting distance to the location.
  • Relocation assistance is not provided for this position

Roles and Responsibilities:

The main responsibilities of a Binary Tree Office 365 Engineer include: 

  • Assisting in the execution and management of a set of Office 365 and Intune/EMS customers through the onboarding process, and assist customers in resolving blocking technical issues
  • Assisting eligible customers with configuration of onboarding tools, processes and technology
  • Analyze, develop and communicate key onboarding process and technology improvement feedback for onboarding and entire deployment cycle
  • Participating in the delivery and reporting of key business metrics for the onboarding process
  • Fostering and maintaining effective customer relationships with customer satisfaction Desired Qualifications:
  • Must have current experience deploying Office 365 multi-tenant to customers of varying size and complexity.
  • Analyze, develop and communicate key onboarding process and technology improvement feedback for customer onboarding.
  • Self-driven, customer focused Onboarding Engineer with proven history of demonstrated technical skills.
  • Experience in fostering and maintaining effective customer and partner relationships
  • Strong problem solving skills and ability to collaborate on complex multi-faceted programs across multiple groups with varying priorities
  • Strong communication skills to effectively drive recommendations and land priorities across multiple projects
  • 5 years of experience with IT and Network Administration or related position.
  • Current MCSE or MCITP certification preferred.
  • Demonstrate ability to effectively communicate, both orally and written, and achieve successful outcomes through technical expertise combined with superior customer service skills.
  • Possess strong organizational and time management skills to manage multiple priorities and follow through on projects to completion.

 How to Apply:

  • Send resumes to jobs@binarytree.com
  • Please note that only qualified candidates will be contacted
  • Binary Tree is an EEO employer. M/F/D/V