No Compromises for Transformation in the Enterprise

In today’s world of the “end-user” centric experience, it is surprising to hear about enterprise customers willing to compromise on a transformation of their identity or productivity platforms at the expense of the end-user experience. The path of least resistance for those held responsible and accountable for said IT transformation is most likely not the path of least resistance for the business. As Binary Tree was “born in the enterprise”, we know that compromised transformations across identity and productivity platforms do not align well with the goal of a seamless end-user experience.

On-premises platforms that represent the “source” are by nature engineered for enabling a seamless experience if the goal is to remain on that same platform for subsequent upgrades. However, these upgrades are being supplanted by enterprises taking advantage of cloud-based services. Data and accompanying permissions should flow with the highest degree of fidelity when shifting to a hybrid or cloud-only implementation. Providing continuity between mission-critical on-premises platforms and the cloud requires a well-established level of integration that only an on-premises solution can provide.

But compromises are not always associated with the platforms themselves. There must be consideration for a level of on-premises touch for the planning, preparation, and execution. Large-scale and complex transformation initiatives that are measured in terms of weeks or months require a thoughtful approach across all three:

  1. First steps should always focus on the preparation (and potential need of remediation) in the source platform environment.
  2. In parallel, outlining the communication plans and setting proper expectations will assist in landing the new target identity and/or productivity platform.
  3. Ensuring collaboration between these two are most directly attributed to removing compromises around the on-premises integration.

Additional benefits come from the ability to reverse course or “rollback” in a robust fashion and modeling the required future state without having to commit resources. Deeper integration with the legacy platform can enable a higher level of flexibility and choice to ensure a right-sized transformation strategy and execution plan.

The benefits of taking a no compromise approach reach across both shared enterprise resources and end-user experiences. In a common example of shared resources, we know enterprises can experience network constraints when potentially hundreds or thousands of end-users attempt to access recently migrated resources (i.e. their mailbox) without the benefit of local caching or temporary staging of that data. Delayed end-user access can occur due to the target platform requiring a “rebuild” or “regeneration” of the productivity platform/application state that results from making a copy versus properly moving the information. Set permissions that are discarded or unable to be created for migrated data due to a lack of on-premises integration is another example of when compromises are made. In the end, treating all migrations as the same, versus the ability to configure a transformation experience around the end-user, is a key differentiator that everyone at Binary Tree is focused on.

If you are considering taking first steps in your own enterprise IT transformation in the areas of identity or productivity, we would encourage you to consider all your options across both integrated on-premises and non-integrated loose-coupled approaches. If placing the end-user experience above all else is important to you, Binary Tree is here to assist.

Contact us today.