Why are Domino migrations to Exchange or Office 365 so challenging? What can I do to make it easier?

Moving enterprise messaging to a new platform is always a daunting task.  The entire concept is often overwhelming to seasoned administrators and managers alike.  The process, the planning, the execution, the pitfalls and the results must be continually identified, measured and then corrected as necessary.  Perhaps one of the most laborious parts of the process has to do with the inevitable issue resolution on a case-by-case situation.

But what if you knew what you were getting into before you ever began a single migration.  Knowing in advance of what you will be facing means that you will be able to proactively identify issues and remediate them before executing your migration.

Issues that Negatively Impact IBM Lotus Notes & Email Migrations to Exchange or Office 365

Common Problems

What are some of these issues that are commonly encountered?  In migrations from Domino-to-Exchange, there are issues surrounding:

  • Large mail file sizes
  • Users with many folders
  • Attachment sizes and types
  • Personal address books
  • Personal journal data
  • Encrypted email
  • Stored forms
  • Mail rules and stationery
  • Non-routed items
  • Application-coded emails

During a standard migration, if any of these issues arise, they are normally addressed on a case-by-case basis for each mail file.   When problems are addressed reactively, the time required to complete the migration increases as focus now switches over to the individual problem.  In the fast moving world of corporate Information Technology, this means that costs increase, project timelines are impacted, and the success of the migration suffers.

Not only are issues typically found with mail files, but more often than not, the Domino Directory has significant issues that will impede a successful migration or possibly interfere with the coexistence infrastructure that manages interoperability between the migrate and the non-migrated users.  To identify issues related to the Domino Directory, you need to answer or address the the following:

  • Do all object types have SMTP addresses?
  • What SMTP addresses that should be added to appropriate objects?
  • Do formatting object issues exist?
  • Are duplicate SMTP and Short Name entries in the Directory?
  • Potential SMTP formatting errors

Consider this.  If an administrator were able to identify the pitfalls before migration and remediate these problems first, then the migration timing could significantly decrease.  But how can any organization complete this process in a timely manner?

Identifying Mail Content That Can’t Be Migrated “As Is”

Without prior remediation, the user mailbox items listed above cannot be migrated to Exchange or Office 365.  Knowledge is power.  Knowing ahead of time which mail files have which issues will enable you to remediate them prior to the migration. 

Additionally, without prior remediation, user, mail, rooms, groups and mail-in database objects with the issues listed below (common in Domino-based organizations), will not synchronize with Active Directory and will prevent some users from sending emails and scheduling meetings to other users:

  • Missing SMTP addresses or Short Name entries
  • Duplicated SMTP addresses or Short Name entries
  • Improperly formatted SMTP addresses or Short Name entries

How do I Identify My Issues?

Binary Tree’s SMART Migration Assessment for Domino will provide you with the insight and guidance to properly prepare your environment for a migration to an on-premises or cloud-based version of Microsoft Exchange.

Mail File RangesThe SMART Migration Assessment for Domino is a remotely-delivered, fixed-fee engagement designed to identify any potential issues related to user mailboxes and the Domino Directory prior to a migration to Microsoft Exchange or Office 365. During this assessment, Binary Tree will conduct discovery, data collection and analysis of your Domino mail servers, databases and directory utilizing our proprietary assessment tool, which incorporates the knowledge we have gained from migrating thousands of organizations and millions of users from Domino to Microsoft Exchange and Office 365.

After the assessment is complete, Binary Tree will provide you with a detailed report of our findings, an executive-level presentation of the findings, our recommendations for remediation and a review of the options for remediating your Domino environment.

16% of 995 User Mailboxes have 10 or More Encrypted ItemsIt has been our experience that when customers engage in a discovery analysis prior to migration and remediate their issues first, that the time required to execute a migration can be reduced by 20% to 40% in time. 

If your organization is contemplating a migration from Domino to either Exchange or to Office 365, this SMART Migration Assessment for Domino will help you identify the common user and directory issues that should be remediated to reduce the impact of the migration process on your business and users. Our thorough, comprehensive assessment is designed to ensure that your Domino migration minimizes your budget and timeline requirements, yet is as transparent to your end users as possible.

Contact us at sales@binarytree.com for more information and pricing as well as to request samples of the assessment report and presentation deliverables.