Taking Customer Success to the Next Level
At Binary Tree we are dedicated to our customers’ success: working to build and continually strengthen relationships ensuring your experience with Binary Tree is a positive one.
We know that having a dedicated team ready to help with any questions is an increasingly important component of your success. To help meet that need, we have expanded our overall support offer to customers by introducing a Customer Success organization.
Product Support: An Overlooked Aspect to Enabling Project Success
When you evaluate software vendors for various projects, there are a few go-to criteria that are at the top of every list: price, vendor reputation, technical capabilities of the software, and even peer references. But how often do you evaluate product support?Read more
Why partner with Binary Tree?
Let’s grow together. When you partner with Binary Tree, we can both reach more customers in more places, offer even better solutions, and increase revenue. Here’s how to get started . . .Read more
PLAN: Assemble the right cloud migration team
Migrators, assemble. The 9 key roles to involve in your cloud migration.Read more
Meet our team: Asif Khan
Meet Asif Khan, who’s been with Binary Tree for 5 years and who leads his team with unequivocal passion and enthusiasm.Read more
Meet our team: Kim Armstrong
Mentor/manager, golfer, dog lover, and movie buff. Meet Kim Armstrong, who’s been with Binary Tree for 18 years and who makes sure our products and support are as great as they can be.Read more
Meet our team: Louise Rafferty
Vibrant engagement specialist, technologist, dancer and yogini. As practice lead of application transformations, Louise always sees solutions, not problems and leads end-to-end project implementations for our global clients.Read more
Meet our team: Joe Sharmer
Silicon Valley alum, technologist, and 49ers fan. As manager of solution architecture, Joe Sharmer inspires his team to craft effective cloud solutions for our clients.Read more
Meet Rainer Giesen, Manager Solution Architecture EMEA
Technologist, consultant, and LOTR fan. As manager of solution architecture in EMEA, Rainer Giesen helps make sure our solutions meet our customers’ needs.Read more
Meet Samir Ounnas, Senior Project Manager
Project manager, world traveler, and Tom Clancy reader. As a senior project manager, Samir Ounnas helps make sure we deliver our projects on time and on budget.Read more