Messaging & Collaboration Support (Remote Assistance)
The importance of messaging coexistence is often down played until the first user error is reported. While the interchange of emails between Notes and Outlook users is relatively straight-forward, calendar integration between different platforms is an entirely different story. Domino users can experience issues with sending to Exchange users and vice versa, creating a confusing and frustrating end-user experience. This can leave administrators, consultants, and managers scrambling for solutions rather than proactively addressing the source of the pain involved in the issue.
Messaging administrator's are responsible for ensuring many different components work together, such as, IBM Lotus Domino, Microsoft Exchange, connectors, coexistence products, antivirus and middleware for mobile devices.
Binary Tree Support can assist you with a best effort support on these products and solutions. Coexistence can be challenging therefore, why not come to the messaging experts? The Messaging & Collaboration Support offering will help ensure your messaging environment is running smoothly.
Benefits and Value Proposition:
- Troubleshoot problem areas in your messaging environment
- Help identify any risks/problem areas in your messaging environment
- Provide Recommendations for next steps
- Provide Knowledge Transfer of migration processes and methodology
- Provide knowledge Transfer of coexistence process and methodology
Contact
sales@binarytree.com to inquire about Messaging and Collaboration Support