Harte-Hanks

Customer Profile
Texas-based Harte-Hanks is a global marketing company that provides creative, database, mailing, fulfillment, and lead management services. The company has 5,000 employees.

Business Situation
Harte-Hanks was concerned about the rising cost of its messaging infrastructure, the reliability of email, and the ability to provide users with productivity tools on more devices.

Solution
Harte-Hanks moved to the Microsoft Business Productivity Online Standard Suite, which provides email, collaboration, web conferencing, and instant messaging software as online services.

Benefits

• Messaging costs reduced 30 percent
• Better use of IT resources
• Faster delivery of services to customers

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